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FAQ

Find help in the list of the most frequently asked questions or contact us and we will gladly support you.

Here you can find answers related to our fishing services, yacht charter, diving and whale watching tour.

  • How do I book a yacht?
    You can book by any means of contact with us, either by web page, by phone, facebook or whatsapp. once the availability for your service is confirmed, we request an advance deposit of $2,000 MXN to book the boat and date of your choice.
  • Do you accept credit cards?
    Yes, we accept visa, master card and American express, with bank terminal on site. We accept cash payments, bank transfers, bank deposits and credit card payments.
  • Do you issue an invoice?
    Yes, if you want to bill your service with an invoice, we will only ask for your billing information, and we will charge the generated VAT TAX.
  • How do we get there?
    It's very easy, we are located very close to the natural lighthouse of Mazatlán, in Cap. Joel Montes Camarena, (no number) Cerro del Vigía, 82000 Mazatlán, Sin. You can easily find us on google maps searching for "Aqua Sports Marina" or at the following link: https://g.page/aquasportsmarina?share If you do not have personal transportation, most of the carriers already know the place, if you wish you can ask us to include a transportation with an additional charge.
  • What health protocols do you have?
    Currently we comply with a certification of a health badge by the government of the state of Sinaloa and the Secretary of Tourism of the state of Sinaloa, which is validated by the WTTC (World Travel & Tourism Council) As part of the protocol, we check the temperature of all our clients and employees, we encourage the use of antibacterial gel and hand washing at all times and we wash and disinfect all our equipment and areas with the latest generation disinfectants approved by COFEPRIS, FDA and EPA.
  • What is the duration of the activities?
    We have different activities with different durations, For example: Fishing, you can reserve packages of 4, 6 and 8 hours. Whale watching tours last 4 hours, Yacht tours and yacht rentals range from 3 hours to 8 hours maximum. This must be within the sun hours, the latest is until sunset. Diving, it is variable, it depends on whether it is one or two tanks and how many sites you visit, it can go from 2 hours to 5 hours.
  • When can I go whale watching?
    Whale watching season in Mazatlan begins in December and ends in March. These are the only dates on which the whales visit our ocean.
  • Does the reservation include food or drinks?
    No, We suggest bringing your own food and drinks of your choice. We do not include food or drinks, we only include coolers with a 20 kg bag of ice cubes.
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